FAQ

Honey does not spoil, but the expiration date of our honey is three years after production. Also, the expiration date after opening is six months to one year.

Use this text to answer questions in as much detail as possible for your customers.

After you place an order, we will always send you an order confirmation email from [shopping@labeille.jp].
If you do not receive the email, this may be due to spam prevention or email filters. Please check and make sure that you have set up your email settings to receive emails from [shopping@labeille.jp].

A monthly payment will be charged to your credit card when your order is delivered.

The delivery address will be under the name of the person who placed the order.

Yes, you can specify a delivery date from 4 business days after the order date. If you do not specify a delivery date, the shortest delivery time will be used, so please do not specify a delivery date and time. However, you can specify a delivery time regardless of the order date.